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Web3 Wallet User Guide

Ju.com
  • Updated

【Web3 Wallet Backup | Protect Your Digital Assets with Mnemonics】

Step 1: Access Account Management

1.Open the Web3 wallet page and click on the settings icon in the top left corner.

2.Select "Account Management," then choose the first wallet in sequence to access account information.

Step 2: Backup the Recovery Phrase

1.On the account information page, select one of the wallets and find "Mnemonic phrase1 " Click on it and enter your wallet password to verify your identity.

2.The system will display a 12-word recovery phrase. Please transcribe it by hand to keep it secure.


⚠️ Important Security Notes

  • The recovery phrase is the only credential to restore your wallet and assets. If lost or leaked, your assets cannot be recovered.
  • A single recovery phrase can generate multiple wallet addresses. Ensure you back up the recovery phrases of all unrelated wallets.
  • Strictly Prohibited:
    ❌ Screenshots or photos
    ❌ Transmission via the internet (WeChat, email, etc.)
    ❌ Storage in cloud services or note-taking apps
  • Only Recommended Method:
    ✅ Handwrite it on paper with a pen and store it in a secure, fireproof, and waterproof location.

Why Must You Write It by Hand?
The decentralized nature of Web3 wallets means:

  • Exchanges, project teams, or any third parties cannot help you recover your recovery phrase.
  • Digital storage methods are vulnerable to hacking or accidental leakage.
  • Handwritten physical backup is the most reliable way to eliminate online risks.

The responsibility lies in your hands—guard your recovery phrase like gold!

 

【Web3 Wallet Import Guide | Restore Your Digital Assets via Recovery Phrase】

Step 1: Download & Preparation

  1. Ensure you have downloaded the latest version of Ju.com APP
  2. Open the APP and navigate to the "Web3 Wallet" section

Step 2: Import Wallet

  1. Tap the "Import Wallet" button

  2. Set a new wallet password
    ⚠️ Note: This password is independent of your exchange login password. Keep it secure!

  3. Enter your hand-copied 12-word recovery phrase (ensure correct order and spelling)
  4. Click "Import" to complete

Step 3 (Optional): Import Derived Wallets
If multiple wallets are associated with the same recovery phrase:

  1. Tap "Account 1" (top-left corner)

  2. Select "Add Wallet"

  3. Choose "Create New Account"

  4. Enter wallet password to confirm

  5. The system will generate a new address linked to your recovery phrase (repeat to import all derived wallets)

 

✅ Tips

  • Each derived wallet requires individual setup


If you have any questions, contact official customer support (for operational guidance only; they cannot manage or recover your recovery phrase).

JuCoin Team