Dear Ju.com Users,
The Lunar New Year "10-Series" 20% discount launchpad event is now in full swing! To ensure that every participant receives their subscribed assets and rewards in a timely and transparent manner, the platform hereby outlines the settlement and distribution process for each phase:
- Previous Phase Settlement Schedule
- Start Time: The settlement process for the previous phase will automatically initiate 2 hours before the start of each new phase.
- Refund and Distribution Process
- Batch Refunds: To ensure system stability, subscription funds for non-winning portions will be refunded in batches by pool. Refunds for each pool will be completed every 30 minutes.
- Winning Asset Credit: Winning assets for the current phase will be fully distributed to your Spot Account within 30 minutes before the start of the next phase.
- Referral Rewards: The referral rewards will be distributed uniformly within 30 minutes before the start of the new phase.
- Friendly Reminders
- Please monitor your account balance. Notifications will be sent via system messages or App push notifications once the distribution is complete.
- If you have any questions, please contact Ju.com official online customer service.
Thank you for your trust and support of Ju.com. We wish you great fortune in the New Year and a prosperous Year of the Horse!
Ju.com Team
February 19, 2026