Dear Ju.com Users,
To further enhance your fund transfer experience, Ju.com has officially launched the Remittance Withdrawal Function! You can now conveniently and securely withdraw your assets through the JuPay channel, transferring them directly to your personal account.
1. Feature Overview
Currently supported withdrawal direction:
- USDT → CNY
Supported withdrawal methods:
- Bank Card (currently supports bank cards in China region)
- Alipay (currently supports Alipay accounts in China region)
2. How to Use
- Log in to the Ju.com App;
- Go to the JuPay module and tap Remittance;
- Select the trading pair (USDT/CNY);
- Enter the remittance amount and select the withdrawal channel JuPay;
- Choose the remittance method: Bank Card or Alipay;
- For first-time users, please add your receiving account information:
- Choose Add Bank Card Number or Add Alipay Account;
- Ensure the account holder’s name matches your verified KYC information;
- After selecting your receiving account, go to the order details page and tap Transfer Now;
- Once submitted, the system will automatically complete the transfer after review.
3. Important Notes
- Please ensure that your receiving account information is accurate;
- The actual arrival time may vary depending on channel and bank processing speed;
- The withdrawal function is only available to users who have completed identity verification (KYC);
- More currencies and withdrawal methods will be gradually supported in the future.
Thank you for your continued support and trust in Ju.com. We will continue to provide you with a safer and more convenient payment and asset management experience.
Ju.com Team
November 10, 2025