Dear users:
Regarding the short-term price anomaly of the ETHUSDT contract on August 1, 2025, JuCoin has completed the review and compensation processing of all user impacts.
The user losses caused during this abnormal period have been fully compensated on August 4th, covering all trading users affected during the abnormal period. The platform's promised compensation standards have been fulfilled as scheduled.
We apologize for the inconvenience caused by this incident. JuCoin always puts user asset security and transaction experience at the core. In the face of emergencies, we will continue to optimize the system and improve response efficiency to prevent similar problems from happening again.
Thank you for your understanding and support.
JuCoin Team
August 4, 2025
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